Main duties
People in this unit group perform some or all of the following duties.
- Plan, direct and evaluate the operations of establishments engaged in wholesale and retail sales or of departments in such establishments
- Manage staff and assign duties
- Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
- Determine merchandise and services to be sold, and implement price and credit policies
- Source and negotiate with vendors when necessary to procure merchandise for resale
- Develop and implement marketing strategies
- Plan budgets, authorize expenditures, and monitor revenues
- Evaluate and improve customer service and respond to customer requests and issues
- Address staffing requirements, including the hiring, development and retention of staff
Employment requirements
- Completion of secondary school is required
- A university degree or college diploma in business administration or other field related to the product or service being sold may be required
- Several years of related retail or wholesale sales experience at increasing levels of responsibility are usually required
Job titles in NOC 60020
131 job titles are classified in this unit group.
- antique dealer
- appliance store manager
- area manager - retail store chain
- art dealer
- art gallery manager - retail
- assistant department manager - retail
- assistant manager - food store
- assistant manager - retail
- assistant manager - retail trade
- assistant manager - wholesale trade
- audio equipment store manager
- auto dealership manager
- auto glass repair shop manager
- auto rustproofing shop manager
- automobile repair garage manager
- automobile repair shop manager
- automobile servicing manager
- bakery department manager
- bakery manager - food store
- bakery manager - retail
- beer store manager
- bicycle shop manager
- bird seller
- bookstore manager
- brake shop manager
- branch manager - retail
- camera store manager
- cannabis dispensary manager
- cannabis shop manager
- car dealer
Show all 131 job titles
- car dealership manager
- car leasing branch manager
- category manager
- cattle dealer
- clothing store manager
- coin dealer
- computer products dealer - retail
- computer products store manager
- concession holder
- concession manager
- confectionery department manager - retail
- confectionery manager
- convenience store manager
- custom tailoring shop manager
- customer service manager - automobiles
- customer service manager - retail
- dealer - retail
- deli manager - food store
- delicatessen department manager - retail
- department manager - department store
- department manager - retail
- department store manager
- dispensing opticians office manager
- drugstore manager
- electronic products store manager
- fabric store manager
- farm heavy equipment dealership manager
- flea market concession operator
- flea market manager
- floor coverings and draperies store manager
- floor manager - retail
- flower shop manager
- flower store manager
- food store department manager - retail
- food store manager
- front end manager - retail
- fruits and vegetables manager - retail
- furniture store manager
- garden centre manager - retail
- gas station manager
- general store manager
- gift shop manager
- grocer
- hardware store manager
- jewellery store manager
- leather goods and clothing store manager
- liquor store manager
- livestock dealer
- management trainee - retail
- manager - retail store chain
- manager trainee - retail
- managing supervisor - retail
- meat department manager - food store
- meat department manager - retail
- metal dealer
- motor vehicle repair shop manager
- muffler shop manager
- numismatist
- office supplies store manager
- paint store manager
- parking garage operator
- parking lot operator
- parts manager - retail
- pawnbroker
- pet store manager
- pharmacy department manager - retail
- pharmacy manager - retail
- philatelist
- photographic equipment store manager
- photographic studio manager
- pleasure boat dealer
- produce manager - retail
- record store manager
- retail sales manager
- retail sales manager - e-commerce
- retail store owner
- retailer
- salvage dealer
- scrap metal dealer
- section manager - retail
- service manager - retail
- service station manager
- ship chandler
- shoe store manager
- shop manager
- sporting goods store manager
- stamp dealer
- stationery store manager
- stereo equipment store manager
- store manager - retail
- supermarket manager
- television and stereo equipment store manager
- tire dealer
- toy store manager
- travel agency manager
- variety store manager
- video rental store manager
- video store manager
- wholesale establishment manager
- wholesaler
- wine store manager
Wages for NOC 60020 by province
Hourly wages from Job Bank for retail and wholesale trade managers.
| Province or territory | Low | Median | High |
|---|---|---|---|
| Ontario | $21.25 | $43.27 | $81.73 |
| British Columbia | $23.75 | $46.15 | $86.54 |
| Alberta | $23.08 | $46.15 | $84.13 |
| Saskatchewan | $24.04 | $43.27 | $70.56 |
| Manitoba | $21.75 | $38.46 | $70.67 |
| Quebec | $20.50 | $37.50 | $80.00 |
| New Brunswick | $20.00 | $33.65 | $65.79 |
| Nova Scotia | $21.65 | $36.06 | $62.00 |
| Newfoundland and Labrador | $18.00 | $31.20 | $67.31 |
| Canada | $21.63 | $42.74 | $80.77 |
Ontario by region
| Region | Low | Median | High |
|---|---|---|---|
| Ottawa | $21.25 | $43.27 | $81.73 |
| Muskoka–Kawarthas | $21.25 | $43.27 | $81.73 |
| Toronto | $22.00 | $43.27 | $80.13 |
| Kitchener–Waterloo–Barrie | $20.00 | $44.47 | $84.13 |
| Hamilton–Niagara Peninsula | $24.98 | $45.84 | $86.54 |
| London | $20.00 | $37.69 | $71.63 |
| Windsor–Sarnia | $19.11 | $44.00 | $72.12 |
| Stratford–Bruce Peninsula | $29.00 | $44.23 | $57.69 |
| Northeast | $19.67 | $34.86 | $56.25 |
| Northwest | $20.75 | $38.46 | $71.43 |
Source: Job Bank wages, reference period 2023-2024, revised November 19, 2025.
Career progression and other notes
There is some mobility between managers in this unit group, depending on the product or service.
Similar occupations classified elsewhere
These occupations look related but belong to a different NOC unit group.
- Advertising, marketing and public relations managers: NOC 10022, Advertising, marketing and public relations managers
- Insurance, real estate and financial brokerage managers: NOC 10020, Insurance, real estate and financial brokerage managers
- Restaurant and food service managers: NOC 60030, Restaurant and food service managers
- Retail sales supervisors: NOC 62010, Retail sales supervisors
Hiring for this occupation in Ontario?
Ontario employers with 25 or more employees must include pay, vacancy status and any AI screening in public job postings. Our HR team can prepare the contract, onboarding and policies for the hire.
Questions about NOC 60020
What is NOC 60020?
NOC 60020 is Retail and wholesale trade managers, a unit group in the 2021 National Occupational Classification (NOC 2021 Version 1.0). It belongs to the broad category sales and service occupations and to TEER 0.
What TEER is NOC 60020?
NOC 60020 is TEER 0. TEER 0 covers management occupations.
What job titles are in NOC 60020?
The unit group includes 131 job titles, for example antique dealer, assistant manager - retail, automobile repair shop manager, bookstore manager, car dealership manager, cattle dealer.
How much do retail and wholesale trade managers earn in Canada?
Job Bank reports a national median of $42.74 per hour for retail and wholesale trade managers, and $43.27 in Ontario. The highest provincial median is in British Columbia at $46.15 (reference period 2023-2024).
Which occupations are similar to NOC 60020?
Related occupations classified in other unit groups include advertising, marketing and public relations managers (NOC 10022); insurance, real estate and financial brokerage managers (NOC 10020); restaurant and food service managers (NOC 60030).
Last updated October 2026. Sources:
- National Occupational Classification (NOC) 2021 Version 1.0, Statistics Canada and Employment and Social Development Canada
- Job Bank wages
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